The rise of social media influencers: Digital platforms have created a space for new employment, creative gigs

By Kailee Heffler

From interviewing WNBA players to creating tutorials with college athletes, Arielle Chambers covers it all. She travels the country working events such as NBA all-star games and modeling, but Chambers also finds work in the influencer world. 


Arielle Chambers at the Bleacher Report where she works as the talent, producer and programmer.  (Photo courtesy of Arielle Chamber’s Instagram @ariivory)

Arielle Chambers at the Bleacher Report where she works as the talent, producer and programmer. (Photo courtesy of Arielle Chamber’s Instagram @ariivory)

“I’d like for people to view me as a journalist with influence, but the title ‘influencer’ is sufficient. I love it,” Chambers said. “I love that I can touch lives with my work and relay my passion.”

Chambers works at the Bleacher Report in a hybrid role. 

She is the talent, producer and programmer all in one. 

Her main focus is women’s sporting events, diving into features, profiles and cultural angles. Chambers’ experiences lie heavy in journalism-editorial, making writing her strength. But over the years she has developed strengths within the digital world. 


Arielle Chambers on the House of Highlights Twitter show. She spoke about the deep rivalry between the football teams at Auburn University and the University of Georgia in November of 2019.  (Photo courtesy of Arielle Chamber’s Instagram @ariivory)

Arielle Chambers on the House of Highlights Twitter show. She spoke about the deep rivalry between the football teams at Auburn University and the University of Georgia in November of 2019. (Photo courtesy of Arielle Chamber’s Instagram @ariivory)

With a following of over 17,000 between her Twitter and Instagram accounts, Chambers uses her platform as an influencer to profit off content she posts.  


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“I make anywhere between $250-1,000 per post that’s sponsored – $250 is the absolute minimum for me and those are the clients I’ve worked with often, have shot a campaign prior, and that are recurring,” Chambers said. “My average is about $700/post. I negotiate based on my familiarity with the client and how the client aligns with my brand.”

Two-thirds of social media consumers desire to be paid influencers, a 2020 survey by IZEA Worldwide revealed. Just over half the consumers have made a purchase based off an influencer’s post.

Influencers hold power over social media and are able to sway consumer beliefs. 

The survey also found that 63% of consumers say they find the content created by social media influencers to be more compelling than scripted advertising written by a marketing professional. 

Chambers said, “We touch lives. People fall in love with your voice/style, so you don’t have to change for a larger company. Companies hire you to be you.”

But, the lifestyle has its downsides, too.

“The cons are the fact there’s never any down time,” she said. “Because of the consistency it requires, being an influencer can be very demanding. You have to stay on top of things to maintain your audience.”

Chambers has experienced firsthand how demanding maintaining an audience on social platforms can be.

“The travel to all of the games to get content with the players is most demanding. Two seasons ago, the (WNBA) had a condensed schedule and I had to travel with the Los Angeles Sparks. I’m not sure how many time zones I was in within four days, but I was exhausted,” Chambers said. “All for content. All for the interview.”

The life of an influencer has an allure to it, but it takes more to be an influencer than it appears. 


Amanda Perelli seen here with Dr. Mike, a doctor, internet celebrity. Dr. Mike went viral in 2015 after he was featured in Buzzfeed and People. He also maintains a Youtube channel.  (Photo courtesy of Amanda Perelli)

Amanda Perelli seen here with Dr. Mike, a doctor, internet celebrity. Dr. Mike went viral in 2015 after he was featured in Buzzfeed and People. He also maintains a Youtube channel. (Photo courtesy of Amanda Perelli)

Amanda Perelli covers the business of influencers for Business Insider

“The people who are actually doing it – and actually making money doing it successfully – they are not sitting around on Instagram all day,” she said. “They are putting so much effort into it with their team. It is more than what you think it is.”

Some influencers work with teams that consist of managers, agents, publicists, assistants and editors. 

“It is a weird word,” Perelli said. “People think of it in a weird way. People tend not to like them or people think they think they are better than everyone or they are just rich for doing nothing and they don’t have real jobs.”

Yet, influencers who consider what they do as a full-time job are not the only people who can be influencers. Influencers can be anyone, from someone posting tutorials with a small following to someone promoting brands with a large following. 

Influencers who have a following are called macro-, micro- or nano-influencers.


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Macro-influencers are people who have anywhere from 100,000 followers to over a million. These are the influencers who make a profit off the brands or products they promote to their followers.

Micro-influencers have a smaller following than macro-influencers. They have between 10,000 to 100,000 followers. These influencers can make a profit off brand promotions, but they are not promoting as often as macro-influencers.

Then there are nano-influencers who have less than 10,000 followers. These influencers may be promoting smaller company brands, but provide a value to their community. 

 “Many nano- and micro-influencers are working alone so they can work towards building their community and voice online,” Karen Freberg, associate professor of strategic communications at the University of Louisville, said. 

“However, we are seeing more influencers hire agencies, talent managers and others to help them get more opportunities, help with the logistics and other elements so influencers can focus on creating their content.”

Macro-, micro- and nano-influencers establish trust within their communities which lead to higher engagement rates. 

“We are seeing micro- and nano-influencers getting more engagement and trust associated with their work than others that are viewed to be doing it just for the money,” Freberg said. “I think people listen and look at what they are doing – but those who take the time to build trust over time, they will be successful in this area.” 

One imperative quality about an influencer is that they are able to add value to the community they engage with.  

“An influencer is on social media whether it is Tik Tok, Instagram, YouTube, Pinterest or even LindedkIn – any social media platform that has an audience of any size giving tips or advice, giving some sort of value,” Perelli said.

An influencer is not a career path that developed overnight, but a career path that has developed because of the expansion of social media. 

Susie Khamis is a senior lecturer in public communications at the University of Technology Sydney. 

“Due to the growth of social media platforms that are easy to use, popular, aesthetically pleasing, like Instagram, it’s motivated amateurs to ‘have a go’ – since the rewards are pretty obvious: fame, influence and profit,” she said. “So we are seeing more people cultivate an online presence in smart ways – with a view to catching people’s attention and building up a loyal and sizable following.”

Social media evolved from the internet, but long before the arrival of the digital world, the internet was a government entity that first became public around the 1990s, James Curren wrote in his 2012 book, Misunderstanding the Internet

Digital spaces have opened new career possibilities. 

Khamis said, “It can be argued that social media has opened up & extended opportunities for ‘ordinary’ users to become influential & popular, and bypass traditional media gatekeepers.” 

The internet and apps today are not only used for communication, but as a tool to target audiences and promote products. 

“Influencer marketing has to be strategic in nature – it’s all about understanding where you stand, what voice you have to offer, and how you can provide value and benefit to your community and others,” Freberg said.

Influencers are responsible for engaging with the community they have built and instilling trust in them. 


Caitlin Houston’s main page on her blog. She often blogs about recipes, marriage, motherhood, fashion and life in general.  (Photo courtesy of Caitlin Houston’s blog at    caitlinhoustonblog.com   )

Caitlin Houston’s main page on her blog. She often blogs about recipes, marriage, motherhood, fashion and life in general. (Photo courtesy of Caitlin Houston’s blog at caitlinhoustonblog.com)

For Caitlin Houston, a Connecticut blogger, she connects with her audience, but finds value in connecting with other bloggers as well.

“Many of my followers are long time fans and have read my blog for years. My Instagram followers are mostly new. My blog slowly found its way to Instagram, however I didn’t use it the way I should for marketing purposes until 2016,” Houston said. “My Instagram audience grew slowly at first, then quickly when I moved to Connecticut and became involved in the CT Blogger Babes. The more connections I make to other bloggers on social media is another way I grow as they introduce me to their followers.”

Houston’s audience consists mostly of women, but she tries to cater to everyone. 

“When it comes to my audience, I hope to make myself appealing to anyone at any age, male or female. I cover a variety of topics just so that everyone has something to read. However, my audience is primarily women, at different ages and stages of their life,” Houston said. “I know I have dedicated readers who’ve been around since the beginning and then new readers every day who find me through a friend, Facebook, Instagram, or Pinterest.”

Houston also finds it imperative that she stays engaged with her audience. 


Caitlin Houston sitting in her living room. Caitlin is a Connecticut native, mother of two and has blogged for the last 11 ½ years.  (Photo courtesy of Caitlin Houston’s blog at    caitlinhoustonblog.com   )

Caitlin Houston sitting in her living room. Caitlin is a Connecticut native, mother of two and has blogged for the last 11 ½ years. (Photo courtesy of Caitlin Houston’s blog at caitlinhoustonblog.com)


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“One of my main goals as a blogger is to stay relevant and to always ask myself, ‘What question am I answering with this content?’ I often feel it is hard to be seen with the always changing algorithms on Instagram. To compensate for the inevitable, I’m resorting to the tactic I used when I first started blogging: engaging with other bloggers,” Houston said. “Engagement is truly the secret – talking to new people, talking to your audience, and a constant effort to connect,”

And through engaging with other bloggers and her audience, Houston is able to listen to what type of content her audience wants to see.  

“There is definitely a group of people who prefer my Instagram versus my blog, and they’ve let me know before! Some people would rather watch my life through IG and stories, while others enjoy reading full articles about a given topic in depth,” Houston said. “My followers comment on my blog, send me emails or DMs, and many are vocal regarding the topics I discuss.”

Houston has been blogging full-time since 2017. Before 2017, she blogged for nine years, only beginning to make a profit off her blog in 2015. She now has partnerships with brands that she promotes within her blog. It is now her full-time job. 

“As a mom with two daughters, one in part-time preschool and another in elementary school, I have to block off certain times of the day to dedicate my attention to my work while the children are gone,” Houston said. “I take 90% of my own photos for content and write 100% of the content on my blog. There are many nights I stay up late working to meet a deadline or consulting new bloggers (I offer blog consultations on the side).” 

But even when she is not promoting products on her blog, she still views herself as an influencer.  

“Even on the days I am not talking about a product, I consider myself an influencer – mainly because I could be making an impact on someone while talking about the way I parent my daughters, shop for spring clothes, or cook chicken parmesan,” Houston said. 

“My followers often ask for advice regarding specific topics – motherhood, home decor, mental health – and my replies can be considered influential if they take my advice.”

Being an influencer is not only someone who endorses products, but someone who contributes to a community they have built.

“An influencer is someone who has the power to motivate their community and others to take action based on what they have shared on and offline. These individuals have built forth a community based on an area of expertise, passion, or interest over time,” Freberg said. “Influence takes time and effort – and investment – into how you present yourself is key.”

What does it mean to be an influencer in 2019?

By Olivia Schueller

Caitlin Houston is a 34-year-old Connecticut micro-influencer running the lifestyle and family blog Caitlin Houston Blog, posting about things like mom life, gift guides and clothing.

“There’s a lot of people who don’t understand what a blogger is and what a blogger does,” Houston said.

Houston works 9 a.m. to 5 p.m. like many people her age, but she said a lot of people don’t think blogging is a “real job.”

“They don’t understand it,” Houston said. “The second I say I’m a blogger or influencer, somebody thinks I’m just out there talking about something I was paid to talk about.”

Houston explains influencing as, “Giving people knowledge about an item or a brand or topic and hoping that they take your opinion as worth more than just an opinion.”

She uses many social media platforms to promote her blogs and communicate with her audience.

Houston uses Instagram to spread knowledge about a product or brand. She also uses it to share pictures of her family and form relationships with people.

“So when I do talk about something, they take my word honestly and they believe what I’m saying is organic,” Houston said.

Facebook is Houston’s most active platform.

“I have a large audience on Facebook that doesn’t use Instagram,” Houston said.

For every blog post Houston writes, she also creates a graphic with text and posts it to Pinterest with key words.

“I do it with the hopes that they will click that pin which will ultimately take them to my blog and keep them there for a while,” Houston said.

Houston’s goals aren’t just numbers on social media. One goal was to create a presence in her community.

She loves it when people reach out to her, like one woman who wrote, “I love your blog” and “you helped me through this part of motherhood.”

Houston talking on a panel about influencing along with other Connecticut influencers
Houston talking on a panel about influencing along with other Connecticut influencers.

Through blogging, Houston’s connected with people outside her community.

“I have friends probably all over the country,” Houston said. “People that I talk about daily, talk to daily.”

Houston and her friends run lifestyle blogs, but influencers don’t all have to focus on the same subject.

Some influencers focus on very specific niche-interests.

Marissa Mullen is 26-year-old living in Brooklyn, New York. The Connecticut native left her job as a house band coordinator for The Late Show with Stephen Colbert to pursue her passion…for cheese.

“I am a “Cheese Plate Influencer” as they say online,” Mullen said.

As a micro influencer, Mullen is a one-person band. She creates content for three separate Instagram accounts.

@ThatCheesePlate shares her full cheese plate creations. @CheeseByNumbers show’s swipe by swipe directions on how to create each cheese plate and @ThatCheeseClass shows boards created at her workshops.

But Mullen doesn’t just run an Instagram accounts, she runs a business.

“Some days I’m busy working with clients to create content, which means crafting and photographing four cheese plates in a day,” Mullen said.

As the only employee to her company, she spends days answering emails, handling invoices and booking events. Her most recent project is her upcoming cookbook, “That Cheese Plate Will Change Your Life.”

But it’s not just family blogs or things like cheese.

Video gamers can also have a career in influencing. They share their content when they post videos to either their social media or YouTube channel. Videos game influencers are unique because they take you through an experience.

“Facebook, Twitter, they don’t allow for the sharing of the experience itself,” David A. Tomczyk, professor of Professor of Entrepreneurship & Strategy at Quinnipiac University, said.

The video itself is a solo experience and the social interaction happens before and after.

Houston and Mullen are a part of a large group of micro and macro-influencers, world-wide.

“Influencers are considered to be thought leaders,” Professor Mary Dunn of Quinnipiac University’s school of communications, said.

Dunn teaches a class called “Strategies of Social Media,” and her research includes influencers. Dunn said that people don’t realize how much production goes into being an influencer.

“It’s beyond a job, it’s a whole industry,” Dunn said.

This “industry” is made up of macro and micro-influencers. Macro influencers often have over a million followers. Micro influencers have a couple thousand followers.

John Powers, who teaches a course called “Social Media in the Digital Age” at Quinnipiac University said, “It’s a natural way to do what you love to do.”

Before social media influencers starting popping up, brands used well-known celebrities to endorse their products or brands. Today, it is more common for a macro influencer to partner with brands.

“LeBron James wore them, so I have to get them, has turned,” Powers said.

MuseFind is a influencer marketing platform. Its data shows that 92 percent of consumers trust an influencer more than an advertisement or traditional celebrity endorsement.

Powers said, he sees that average people with a large following were more trusted by the public then celebrities.

In the late 2000s, American model and reality television star Kendall Jenner endorsed Proactive, a skin care brand. In 2017, she endorsed Pepsi. This shows how she went from a small product to a worldwide brand.

From the outside looking in, this can still look like a glamorous career, but it’s much more complex on the production side than anyone realizes.

Micro-influencers may work independently, while macro-influencers work with their team to produce content.

“Many of what we call macro-influencers, who have over a million followers, but aren’t considered cultural celebrities, those accounts that are posting so regularly often have teams behind them,” Dunn said.

These teams are forming a number of careers for people.

“There are actually supportive creative careers within the industry of influencing,” Dunn said.

Amanda Perelli is an editorial fellow at Business Insider covering YouTubers and influencers. She said both smaller and larger businesses are only growing in popularity.

“I think people think right now that the industry is very saturated, but I would say it’s only going to get bigger,” Perelli says.

In 2019, spending on influencer marketing will…

Parelli said a lot of brands still don’t practice influencer marketing. She thinks that once more brands use this type of marketing they’ll see the success of influencer marketing versus celebrity endorsements or television advertisements.

Powers said the success of “great content” comes from being active on multiple platforms.

The research firm, eMarketer, found that on average, people will spend 3 hours and 43 minutes each day on their smartphones, feature phones and tablets this year. That’s 8 more minutes than they’ll spend watching TV.

“Huge percentages of people are spending vast majority of their time on those social networks, that is where information is being shared,” Powers said. “It’s where messages are shared, it’s where brands and people are expressing themselves.”

Social media also gives influencers the ability to network with others in their niche.

“Instagrammers also do a lot of cross promotion with others of similar interest,” Dunn said.

Cross promotion allows influencers to work with other influencers. This can lead to an increase in followers and the opportunity to partner with more brands.

For example, MAC cosmetics isn’t going to come out with a line of hardware tools. So if you’re a beauty blogger endorsing brands, you’re not going to endorse your “favorite” hardware tools.

“If it feels random, the audience is going to think you’re just in it for the money,” said Dunn.

The audience just wants partnerships to make sense.

“Audiences don’t care that they’re doing partnerships,” Dunn said. We’re seeing that consumers are actually excited for these micro influencers, that they’re getting to make some money.”

However, the audience wants to see disclosures when working with a brand.

“You would think it would put off a bunch of people, but instead if you’re upfront about it then the consumers are like OK, I still value your opinion,” said Dunn.

The brand, influencer and audience ideas have to mesh, but the influencers has to practice transparency in order to be successful.

“That full disclosure is a better business practice for the audience who’s the vulnerable population, the influencer who has to manage this relationship and the brand who’s using all this tactically to support the brand,” Dunn said.

A big change has come to some Instagram accounts.

The social network is testing a feature that will no longer show someone’s “likes.” Account holders can see their likes, but their followers won’t know the amount of likes on a picture or video.

In an article on Instagram hiding ‘likes’, Perelli writes, “By promoting products to followers, Instagram has become a huge source of revenue for many social-media influencers and a major part of their online businesses.”

Instagram likes are often used as measurement for brands.

Adam Wescott, a partner at Drm Select Management Group, told Business Insider that, “”For creators, it’s a big change because likes are the number one tool for tracking post engagement. They know within minutes how their content will do based on number of likes.”

Talking to Lifestyle blogger, Caitlin Houston
Talking to Lifestyle blogger, Caitlin Houston

Houston, the creator of Caitlin Houston Blog, isn’t worried about Instagram’s trial feature.

“Truthfully I feel a sense of relief that they are going to be doing this because I put too much pressure on myself when a picture doesn’t get as many likes as I think it should,” she said.

Houston thinks brands will be able to look at quality and “impressions” instead of quantity. The lifestyle blogger focuses more on her comments than her likes.

“Comments are huge to me and I think more important than likes because people are stopping to engage with the photo,” she said.

Influencers will still be able to make an income from their social media accounts.

“For a lot of people it’s a career because they’re able to make money in so many different ways,” Perelli said.

Wescott told Business Insider that he believes brands will find alternative ways to measure engagement through looking at things like comments, shares, and Instagram stories.

An increase in influencer marketing will also create job growth.

“When mainstream brands and bigger brands start putting money into that, I think it could really become a career for even more people than it already is,” Perelli said.