The rise of social media influencers: Digital platforms have created a space for new employment, creative gigs

By Kailee Heffler

From interviewing WNBA players to creating tutorials with college athletes, Arielle Chambers covers it all. She travels the country working events such as NBA all-star games and modeling, but Chambers also finds work in the influencer world. 


Arielle Chambers at the Bleacher Report where she works as the talent, producer and programmer.  (Photo courtesy of Arielle Chamber’s Instagram @ariivory)

Arielle Chambers at the Bleacher Report where she works as the talent, producer and programmer. (Photo courtesy of Arielle Chamber’s Instagram @ariivory)

“I’d like for people to view me as a journalist with influence, but the title ‘influencer’ is sufficient. I love it,” Chambers said. “I love that I can touch lives with my work and relay my passion.”

Chambers works at the Bleacher Report in a hybrid role. 

She is the talent, producer and programmer all in one. 

Her main focus is women’s sporting events, diving into features, profiles and cultural angles. Chambers’ experiences lie heavy in journalism-editorial, making writing her strength. But over the years she has developed strengths within the digital world. 


Arielle Chambers on the House of Highlights Twitter show. She spoke about the deep rivalry between the football teams at Auburn University and the University of Georgia in November of 2019.  (Photo courtesy of Arielle Chamber’s Instagram @ariivory)

Arielle Chambers on the House of Highlights Twitter show. She spoke about the deep rivalry between the football teams at Auburn University and the University of Georgia in November of 2019. (Photo courtesy of Arielle Chamber’s Instagram @ariivory)

With a following of over 17,000 between her Twitter and Instagram accounts, Chambers uses her platform as an influencer to profit off content she posts.  


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“I make anywhere between $250-1,000 per post that’s sponsored – $250 is the absolute minimum for me and those are the clients I’ve worked with often, have shot a campaign prior, and that are recurring,” Chambers said. “My average is about $700/post. I negotiate based on my familiarity with the client and how the client aligns with my brand.”

Two-thirds of social media consumers desire to be paid influencers, a 2020 survey by IZEA Worldwide revealed. Just over half the consumers have made a purchase based off an influencer’s post.

Influencers hold power over social media and are able to sway consumer beliefs. 

The survey also found that 63% of consumers say they find the content created by social media influencers to be more compelling than scripted advertising written by a marketing professional. 

Chambers said, “We touch lives. People fall in love with your voice/style, so you don’t have to change for a larger company. Companies hire you to be you.”

But, the lifestyle has its downsides, too.

“The cons are the fact there’s never any down time,” she said. “Because of the consistency it requires, being an influencer can be very demanding. You have to stay on top of things to maintain your audience.”

Chambers has experienced firsthand how demanding maintaining an audience on social platforms can be.

“The travel to all of the games to get content with the players is most demanding. Two seasons ago, the (WNBA) had a condensed schedule and I had to travel with the Los Angeles Sparks. I’m not sure how many time zones I was in within four days, but I was exhausted,” Chambers said. “All for content. All for the interview.”

The life of an influencer has an allure to it, but it takes more to be an influencer than it appears. 


Amanda Perelli seen here with Dr. Mike, a doctor, internet celebrity. Dr. Mike went viral in 2015 after he was featured in Buzzfeed and People. He also maintains a Youtube channel.  (Photo courtesy of Amanda Perelli)

Amanda Perelli seen here with Dr. Mike, a doctor, internet celebrity. Dr. Mike went viral in 2015 after he was featured in Buzzfeed and People. He also maintains a Youtube channel. (Photo courtesy of Amanda Perelli)

Amanda Perelli covers the business of influencers for Business Insider

“The people who are actually doing it – and actually making money doing it successfully – they are not sitting around on Instagram all day,” she said. “They are putting so much effort into it with their team. It is more than what you think it is.”

Some influencers work with teams that consist of managers, agents, publicists, assistants and editors. 

“It is a weird word,” Perelli said. “People think of it in a weird way. People tend not to like them or people think they think they are better than everyone or they are just rich for doing nothing and they don’t have real jobs.”

Yet, influencers who consider what they do as a full-time job are not the only people who can be influencers. Influencers can be anyone, from someone posting tutorials with a small following to someone promoting brands with a large following. 

Influencers who have a following are called macro-, micro- or nano-influencers.


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Macro-influencers are people who have anywhere from 100,000 followers to over a million. These are the influencers who make a profit off the brands or products they promote to their followers.

Micro-influencers have a smaller following than macro-influencers. They have between 10,000 to 100,000 followers. These influencers can make a profit off brand promotions, but they are not promoting as often as macro-influencers.

Then there are nano-influencers who have less than 10,000 followers. These influencers may be promoting smaller company brands, but provide a value to their community. 

 “Many nano- and micro-influencers are working alone so they can work towards building their community and voice online,” Karen Freberg, associate professor of strategic communications at the University of Louisville, said. 

“However, we are seeing more influencers hire agencies, talent managers and others to help them get more opportunities, help with the logistics and other elements so influencers can focus on creating their content.”

Macro-, micro- and nano-influencers establish trust within their communities which lead to higher engagement rates. 

“We are seeing micro- and nano-influencers getting more engagement and trust associated with their work than others that are viewed to be doing it just for the money,” Freberg said. “I think people listen and look at what they are doing – but those who take the time to build trust over time, they will be successful in this area.” 

One imperative quality about an influencer is that they are able to add value to the community they engage with.  

“An influencer is on social media whether it is Tik Tok, Instagram, YouTube, Pinterest or even LindedkIn – any social media platform that has an audience of any size giving tips or advice, giving some sort of value,” Perelli said.

An influencer is not a career path that developed overnight, but a career path that has developed because of the expansion of social media. 

Susie Khamis is a senior lecturer in public communications at the University of Technology Sydney. 

“Due to the growth of social media platforms that are easy to use, popular, aesthetically pleasing, like Instagram, it’s motivated amateurs to ‘have a go’ – since the rewards are pretty obvious: fame, influence and profit,” she said. “So we are seeing more people cultivate an online presence in smart ways – with a view to catching people’s attention and building up a loyal and sizable following.”

Social media evolved from the internet, but long before the arrival of the digital world, the internet was a government entity that first became public around the 1990s, James Curren wrote in his 2012 book, Misunderstanding the Internet

Digital spaces have opened new career possibilities. 

Khamis said, “It can be argued that social media has opened up & extended opportunities for ‘ordinary’ users to become influential & popular, and bypass traditional media gatekeepers.” 

The internet and apps today are not only used for communication, but as a tool to target audiences and promote products. 

“Influencer marketing has to be strategic in nature – it’s all about understanding where you stand, what voice you have to offer, and how you can provide value and benefit to your community and others,” Freberg said.

Influencers are responsible for engaging with the community they have built and instilling trust in them. 


Caitlin Houston’s main page on her blog. She often blogs about recipes, marriage, motherhood, fashion and life in general.  (Photo courtesy of Caitlin Houston’s blog at    caitlinhoustonblog.com   )

Caitlin Houston’s main page on her blog. She often blogs about recipes, marriage, motherhood, fashion and life in general. (Photo courtesy of Caitlin Houston’s blog at caitlinhoustonblog.com)

For Caitlin Houston, a Connecticut blogger, she connects with her audience, but finds value in connecting with other bloggers as well.

“Many of my followers are long time fans and have read my blog for years. My Instagram followers are mostly new. My blog slowly found its way to Instagram, however I didn’t use it the way I should for marketing purposes until 2016,” Houston said. “My Instagram audience grew slowly at first, then quickly when I moved to Connecticut and became involved in the CT Blogger Babes. The more connections I make to other bloggers on social media is another way I grow as they introduce me to their followers.”

Houston’s audience consists mostly of women, but she tries to cater to everyone. 

“When it comes to my audience, I hope to make myself appealing to anyone at any age, male or female. I cover a variety of topics just so that everyone has something to read. However, my audience is primarily women, at different ages and stages of their life,” Houston said. “I know I have dedicated readers who’ve been around since the beginning and then new readers every day who find me through a friend, Facebook, Instagram, or Pinterest.”

Houston also finds it imperative that she stays engaged with her audience. 


Caitlin Houston sitting in her living room. Caitlin is a Connecticut native, mother of two and has blogged for the last 11 ½ years.  (Photo courtesy of Caitlin Houston’s blog at    caitlinhoustonblog.com   )

Caitlin Houston sitting in her living room. Caitlin is a Connecticut native, mother of two and has blogged for the last 11 ½ years. (Photo courtesy of Caitlin Houston’s blog at caitlinhoustonblog.com)


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“One of my main goals as a blogger is to stay relevant and to always ask myself, ‘What question am I answering with this content?’ I often feel it is hard to be seen with the always changing algorithms on Instagram. To compensate for the inevitable, I’m resorting to the tactic I used when I first started blogging: engaging with other bloggers,” Houston said. “Engagement is truly the secret – talking to new people, talking to your audience, and a constant effort to connect,”

And through engaging with other bloggers and her audience, Houston is able to listen to what type of content her audience wants to see.  

“There is definitely a group of people who prefer my Instagram versus my blog, and they’ve let me know before! Some people would rather watch my life through IG and stories, while others enjoy reading full articles about a given topic in depth,” Houston said. “My followers comment on my blog, send me emails or DMs, and many are vocal regarding the topics I discuss.”

Houston has been blogging full-time since 2017. Before 2017, she blogged for nine years, only beginning to make a profit off her blog in 2015. She now has partnerships with brands that she promotes within her blog. It is now her full-time job. 

“As a mom with two daughters, one in part-time preschool and another in elementary school, I have to block off certain times of the day to dedicate my attention to my work while the children are gone,” Houston said. “I take 90% of my own photos for content and write 100% of the content on my blog. There are many nights I stay up late working to meet a deadline or consulting new bloggers (I offer blog consultations on the side).” 

But even when she is not promoting products on her blog, she still views herself as an influencer.  

“Even on the days I am not talking about a product, I consider myself an influencer – mainly because I could be making an impact on someone while talking about the way I parent my daughters, shop for spring clothes, or cook chicken parmesan,” Houston said. 

“My followers often ask for advice regarding specific topics – motherhood, home decor, mental health – and my replies can be considered influential if they take my advice.”

Being an influencer is not only someone who endorses products, but someone who contributes to a community they have built.

“An influencer is someone who has the power to motivate their community and others to take action based on what they have shared on and offline. These individuals have built forth a community based on an area of expertise, passion, or interest over time,” Freberg said. “Influence takes time and effort – and investment – into how you present yourself is key.”

Fortune Magazine’s CEO says facts matter


Fortune CEO Alan Murray spoke at Quinnipiac University’s Mount Carmel Auditorium about the future of journalism, and how Fortune Magazine is raising its journalistic standards going forward.

Fortune CEO Alan Murray spoke at Quinnipiac University’s Mount Carmel Auditorium about the future of journalism, and how Fortune Magazine is raising its journalistic standards going forward.

Chief executive officer of Fortune, and journalist since the age of 9, Alan Murray, came to Quinnipiac University on Friday to discuss the future of journalism, the importance of facts in a functioning democracy and old ladies on Facebook.

“Look, I do believe that facts are the most important building blocks of a successful society,” said Murray, “The discovery of facts is the first step in our legal process, and an understanding of facts is critical to the democratic process. A common basis of factual knowledge is the key to our ability to work together in our communities, and in our nation.”

The event titled “The Death of Truth: The Future of Journalism in the 21st Century” began around 2 p.m. at The Center Communications and Engineering, in a three-quarters full Mount Carmel Auditorium, for a discussion between Murray and School of Communications Dean, Chris Roush.


Murray, who says he’s been a journalist since the age of nine, gave an introduction to the crowd expressing the need for facts in society “Unfortunately, we live in a time when facts are under attack in lots of different ways,” said Murray.

Murray, who says he’s been a journalist since the age of nine, gave an introduction to the crowd expressing the need for facts in society “Unfortunately, we live in a time when facts are under attack in lots of different ways,” said Murray.

From the beginning, Murray expressed he wasn’t interested in talking about the president and politics, but what he calls the ‘disturbing’ trend of the devaluation of facts in America.  

“Unfortunately, we live in a time when facts are under attack in lots of different ways,” said Murray, “Let me say right up front, this is not going to be about President Trump. Yes, he has a peculiar attitude towards facts, but I think the problem we have as a society predates the election, and will continue long after he’s gone.”


Roush, the dean of the School of Communications, lead the discussion with Murray and asked him what things Fortune Magazine is doing to address issues of accuracy. “I think understanding that the values have to change somewhat and that people need to know that Fortune Magazine, like People Magazine, is committed to being right, more than it is to being first.”

Roush, the dean of the School of Communications, lead the discussion with Murray and asked him what things Fortune Magazine is doing to address issues of accuracy. “I think understanding that the values have to change somewhat and that people need to know that Fortune Magazine, like People Magazine, is committed to being right, more than it is to being first.”

What is Fortune magazine doing to address this issue? What are the standards that Fortune has, and what are they doing to make sure its readers understand that this is a credible news organization?

There are a couple of ways to answer that question.

One is just that in the age of 24/7 news organizations, all of us, have had a shift in priorities, and we explicitly tell our reporters it’s more important that you be right, than you be first. Because somebody who doesn’t care about right is more likely to be first. And then that’s a change from the days of print newspapers when you have a 24/7 news cycle, and you had enough time to do the adequate checking to make sure what you’re putting out is accurate. Sometimes you’d be on deadline and there’d be a lot of pressure, but it’s not the pressure you have now where every minute is madness. I think understanding that the values have to change somewhat and that people need to know that Fortune Magazine, like People Magazine, is committed to being right, more than it is to being first.

The second thing is one of the things that’s happened in the move from print publications to online publications is that there’s been a desperate search for eyeballs, because eyeballs are the way you get more ad dollars. I think that’s had a negative effect on all of journalism because the kinds of things you do to get eyeballs aren’t necessarily the things you would do to ensure the quality of the coverage. Being first helps you get more eyeballs. The google algorithm will treat you better, if you’re first. Having a sharp edge point of view will always get you more eyeballs than giving the straight take on the story. I think the desperate chase for eyeballs has caused a deterioration in journalism, including at Fortune.

What we are doing, in the midst of right now, is changing our business model. We will, in January, put up a paywall, we’re going to focus more on premium journalism, we will depend more on those who read us to pay for the journalism we do. That’s a good thing in terms of our focus because we’re going to be focused on producing news of a quality people are willing to pay for. I’m not sure if it’s a good thing for democracy because the only people who are going to get that news are going to be the people that pay for it.

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That’s a good thing in terms of our focus because we’re going to be focused on producing news of a quality people are willing to pay for. I’m not sure if it’s a good thing for democracy because the only people who are going to get that news are going to be the people that pay for it.
— Murray

Tell the Audience a little bit about what’s been happening at Fortune the last couple years, you’ve had three owners in the last two years, is that correct? What does that mean for the magazine?

Its been pretty wild. I joined five years ago just as Time Inc., the magazine company, was being spun out of Time Warner. That actually at the end of the day was a good thing, because what Time Warner had done is said ‘You, Time Inc., will continue to publish magazines, but we will let CNN handle online.’ so Fortune until five years ago, didn’t have a website. The Fortune web presence was part of CNN Money, and they said ‘We’re going to let Warner Brothers be our video outlet. So you can’t do video, you can’t do online, all you can do is print magazines.’ Which is effectively a death sentence. So it was essential to get Time Inc. out of Time Warner. That happened five years ago. 

That was about the time I joined Fortune. We spent a lot of time building up our online presence, and when I became chief content officer I really focused on that. One of the things that had happened is there were 24 magazines at Time Inc. They didn’t talk to each other, so there were days, in 2017, I think it was 2017, Adele was at a concert and revealed that she had been asked to perform the Super Bowl, and she said ‘no.’ which was a huge story. We thought ‘How could somebody say no to performing at a Super Bowl?’ and at Time Inc. there were eight different stories written by eight different publications, on that Saturday, largely identical stories. So we weren’t taking advantage, at all in the digital world, of the scale of publishing a bunch of different magazines. 

There was another day that same year when two different websites, that were part of Time Inc., published an avocado banana nut bread recipe on the same day. Different recipes. They all had different technology platforms, and it was just crazy. So I spent a lot of time unifying the digital platforms of the 24 magazines, which helped get them a larger digital presence. 

But then very shortly after I took the job, Time Inc. was up for sale. We spent a year in investment banking meetings talking to potential buyers of Time Inc., but most of them after closely looking at it said ‘Nah, this is a print magazine, see ya later!’ Finally at the end of that year, Meredith, which publishes Better Homes and Gardens, AllRecipes, and a number of service magazines largely aimed at women, purchased time Inc., and then very quickly said we’re not interested in Henry Luce’s most favored babies, the first publications of Time Magazine. Which were Time, Fortune, Money, and Sports Illustrated, so we’re gonna sell all those. Then we went back into the investment banking process for another year to sell Time, Fortune, Money, and Sports Illustrated. 


Murray spoke to the crowd at Quinnipiac about the changing journalism landscape. He talked about how journalists face the constant threat of job loss, and media outlets tanking or being sold. He said “I don’t want to discourage anybody here, but if you can find any place in journalism that isn’t in the midst of constant disruption these days, applause to you. I think what happened among journalist was ‘Yeah, wow. Is this place even gonna be here in a year? But is any other place going to be here in a year?’ It's no more disrupted than any other media organization.”

Murray spoke to the crowd at Quinnipiac about the changing journalism landscape. He talked about how journalists face the constant threat of job loss, and media outlets tanking or being sold. He said “I don’t want to discourage anybody here, but if you can find any place in journalism that isn’t in the midst of constant disruption these days, applause to you. I think what happened among journalist was ‘Yeah, wow. Is this place even gonna be here in a year? But is any other place going to be here in a year?’ It’s no more disrupted than any other media organization.”

Fortune was ultimately bought in December. It’s a long story, I’ll finish up soon, I promise. Fortune was finally sold last December to a Thai billionaire by the name of Chatchaval Jiaravanon, who asked me to be the CEO, and we’ve spent the last eight to nine months carving ourselves out of the company we were in for 89 years, and setting ourselves up.

Big step towards independence on Monday. We moved into new offices. 

Because of that uncertainty around Fortune and its future, how do you keep journalists from leaving to go to greener pastures and how do you attract journalists to work at the magazine?

I don’t want to discourage anybody here, but if you can find any place in journalism that isn’t in the midst of constant disruption these days, applause to you. I think what happened among journalist was ‘Yeah, wow. Is this place even gonna be here in a year? But is any other place going to be here in a year?’ It’s no more disrupted than any other media organization.

I mean, think about what we’ve been through in the last couple of years with the rise and the collapse of MIC, the millennial news organization, which a year before it collapsed was seen as the kind of answer that everybody should follow. I mean BuzzFeed has had its ups and downs. I think for those of you who want to go into journalism careers you need to have good seat belts because it’s not a smooth ride.

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I mean, think about what we’ve been through in the last couple of years with the rise and the collapse of MIC, the millennial news organization, which a year before it collapsed was seen as the kind of answer that everybody should follow. I mean BuzzFeed has had its ups and downs. I think for those of you who want to go into journalism careers you need to have good seat belts because it’s not a smooth ride.
— Murray

How can I get my 79-year-old mother to stop reading Facebook for her news? 

Yeah, I know what you’re saying. It’s really tough. I think you need to sit and have a conversation with her about the importance of facts and the importance of truth.

She doesn’t want facts she just wants to read what she wants to read. 

If we’re going to survive as a society, I think we need to get beyond that, but I think your mother will probably be okay at this point, but the rest of us need to figure out a way to get beyond that.


Dean Roush sat down next to Murray to lead the discussion on the future of journalism. Roush amused the audience when he asked how he can stop his 79-year-old mother from reading her news on Facebook. “She doesn’t want facts she just wants to read what she wants to read,” said Roush.

Dean Roush sat down next to Murray to lead the discussion on the future of journalism. Roush amused the audience when he asked how he can stop his 79-year-old mother from reading her news on Facebook. “She doesn’t want facts she just wants to read what she wants to read,” said Roush.


Roush then opened the room for discussion,

Attendees picked Murray’s brain for approximately 30 minutes on everything from paywalls, to the possibility of there being one central organization everyone believes as factual,

Though Fortune is pursuing standards to improve its story’s truth and accuracy, some feel larger solutions are still out there blowing in the wind.

“People have certain beliefs, so anything that supports them, it makes them more comfortable,” said Don Everett, Milford, “I’m not sure what can be done about it. How do you reach people who are so involved in social media today?”

What Everett expressed relates to the issue Roush raised with his mother. No matter how much quality journalism is out there, they feel people will continue to go on social media and be surrounded by a bubble of information they find to be true.

Everett believes this creates problems.

“They don’t have time to even think about checking what they hear, they’re processing and going on to something else,” said Everett. “I’m not sure what can be done.”


People in the Mount Carmel auditorium sat as Murray gave an introduction highlighting everything from how he got started as a journalist at 9, and what he believes the solutions are to keeping journalism accurate and safe in the future.

People in the Mount Carmel auditorium sat as Murray gave an introduction highlighting everything from how he got started as a journalist at 9, and what he believes the solutions are to keeping journalism accurate and safe in the future.

Although Everett felt some questions were left unanswered, one audience member was impressed by Murray’s appearance.

“I didn’t expect him to be so capable of answering questions,” said William Dean, freshman journalism major, Quinnipiac. “He was very quick on his feet, and I appreciated his ability to answer questions thoroughly, and interestingly. He kept the audience engaged, and you don’t normally expect that from a CEO of a big company.”

 

Social media – good or bad for mental health?

Exploring a mixed effect fueled by filters and realities

By Kirby Paulson

Alissa Parker ‘s social media feed masked the horrific reality of her life as a college student mentally abused by an ex-boyfriend.

But she never discussed it because social media clouded her judgment.

“I never talked about it because in social media you look good, you don’t want to show that you’re having difficult problems,” said Parker, now a senior nursing major at Quinnipiac University in Hamden, Connecticut.. “So instead of dealing with my problems, I posted all the time on social media how happy I was, look what I’m doing because I thought that was a good way to kind of cope with the situation for lack of a better term.”

Parker, then a sophomore, knew she had to confront reality and do so without delay. She turned to her resident assistant for help and got the support she needed. She is an RA herself now, works in Quinnipiac’s admissions department as a tour guide and is a member of the Gamma Phi Beta sorority.

Parker’s use of social media as a mask to hide her personal pain is just one example of how the apps that seem to dominate the lives of the young can work to harm them while seeming to offer endless connections to good times.

“Yeah, it may look like I have my life together on paper and on social media because I’m posting with my boyfriend and I’m posting with my sorority sisters and I look like I’m doing great, but there are times inside I feel for a lack of a better term again, dead,” she said.

She’s not alone.

Nick Calderaro is a senior finance major who works in Quinnipiac’s campus life office, runs an organization on campus, serves as a first-year seminar peer catalyst and is an orientation leader, among other things.

He too has seen social media used as a mask.

“So it’s just so artificial in the sense that you can put whatever you want out there and you know, just make things out to be what they’re not at all,” Calderaro said.

An informal survey of Quinnipiac students in class Facebook groups yielded some telling results about social media and its effect, with a lean towards it having a mix of both a positive and negative effect.

Participants were asked how many social media accounts they use and if they believe their usage has a positive effect, a negative effect, a mix of both or indifferent.

Social Media and Mental Health: Survey Results

Some 150 respondents participated in a Google Forms survey posted in Quinnipiac Facebook groups. One question posed was: do you believe that social media has had a positive effect, negative effect, a mix of both or indifferent on your mental health or personal judgment?

Some 117 students responded to a Google form posted on Facebook that asked questions about the number of accounts they had and whether or not social media generated positive or negative mental health effects, a mix of both or indifferent.

A startling 89 respondents reported that social media generated a mix of positive and negative impacts on their mental well-being.

The idea of social media presenting unrealistic expectations and perhaps seemingly perfect lifestyles is no secret and fires up the idea that it may have an adverse reaction on someone’s mental health.

Quinnipiac counselor Kenneth Wenning, who holds a doctorate in clinical social work, said social media creates an environment of unrealistic expectations among individuals who believe their top goal in life is to be happy.

“I think it does give some people an unrealistic sense of what life is all about because life is always a mixed bag,” Wenning said. “It’s good stuff and it’s tough stuff and it’s drudgery and it’s boredom, it’s not always you know, what’s going on.”



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Kenneth Wenning PHD, LCSW

Quinnipiac Counseling Center, Counselor

He also referenced an example drawn from a recent conversation with a patient.

“So, I had a graduate student tell me the other day she was done with social media, she stopped all of it and she said to me ‘and I discovered, I still have a life’ but it’s like life is now being lived vicariously almost in a way,” he said. “When you look at what’s going on with these people, and these people and all of the monitoring and you know, thinking about everybody else’s life and I think that is a real problem.”

But social media is not the evil that some may think.

After the Super Bowl ended on Feb. 3, 2019, content featuring the “world_record_egg” aired on Hulu. The storied egg had been posted on an Instagram account that wanted to break the record for being the most liked post. Through a series of multiple posts, the egg cracked a little bit more each time. When it finally did crack on Super Bowl Sunday, it revealed a message about cracking due to the pressure of social media.

Mary Dunn, an assistant teaching professor of advertising and the instructor of the Strategies for Social Media course at Quinnipiac, said the campaign worked in unexpected ways.

“They didn’t truly think it was going to turn into what it was and it wasn’t until they had the audience like of ten million that they sat down and decided what they were going to use it for and I think it’s a happy story, a charming story, an inspiring story that they’ve decided to use it as a platform for social messages and campaigns like mental health awareness,” Dunn explained.



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Mary Dunn

Quinnipiac School of Communications, Assistant Teaching Professor of Advertising

Dunn said social media can drive powerful narratives but not all social apps are on-board with that idea.

“So platforms like Twitter resisted this for a really long time,” Dunn said. “They wanted the character limit, they wanted to force people to be succinct in their messages but when you’re succinct in your messages and you limit yourself, it can lead to misunderstandings, to oversimplification and so Twitter had to expand as well, right, and so I think that’s part of why they’re still alive and now they’re actually doing well this year, go figure.”

She also talked about the method of “scrubbing your social,” which involves unfollowing accounts that might be harmful to an individual. Olamide Gbotosho is a sophomore and one of Dunn’s students. In high school, she dealt with depression and said social media had a big influence in that.

Gbotosho has “scrubbed her social” before and finds it effective. While she has unfollowed some accounts of famous individuals that have an “ideal of perfection,” she has also followed others that play a more positive role.

“Sometimes I follow some positive Instagram accounts, so I do have that also,” she said.

There’s also the opportunity for social media to be used as a community builder of sorts for those suffering from mental illness. John Naslund, who holds a doctorate in health policy and clinical research, is a Harvard Research Fellow and has been doing studies on the benefits of peer-to-peer networking and support on social media.

“So we know that this peer-to-peer support is happening naturally online, it’s happening in forums, it’s happening in all kinds of places, well how can we kind of tap into that, tap into these positive interactions to actually support the delivery of some kind of services or programs that can be really helpful,” Naslund said.

While this research has promise to possibly provide support, he made it clear that it should not be replacing the care from a professional.

“This isn’t something that would be a replacement for existing mental health care, it’s most definitely not, it’s not a replacement,” Naslund said. “But what we see across the United States and especially in other parts of the world, the vast majority of people who have mental illness don’t have access to adequate care or don’t have access to adequate services and don’t have access to adequate support most of the time and this is consistent across the entire country where people really, the vast majority of people with mental illness don’t have the support they need.”

Naslund said that despite its negative associations, social media could be used to support mental health.

“Where we really need to think about this going forward (is) just thinking of the future of how social media can potentially be used for promoting mental health is I think really making sure that people who live with mental illness or have mental health issues are informed about how they can use social media in a positive way,” he said.

While social media may be a potential support network moving forward, Gbotosho believes that the best source of comfort may be in the form of the people in your respective circle.

“If you’re looking for comfort, social media isn’t the best place to find it,” Gbotosho said. “Rather finding it through the people that you surround yourself with.

The future of social media as it pertains to mental health and society in general might be uncertain.

But Allissa Parker, Nick Calderaro and Olamide Gbotosho may be able to sleep soundly tonight, knowing that hope may be on the horizon and that they are not alone.

The Goldfish Effect (and the art of distraction): how social media is shrinking our attention spans

By Hannah Cotter

Wake up. Check phone. Stand up. Check phone. Eat breakfast. Check phone.

No, this isn’t a weird remix to Kendrick Lamar’s “Swimming Pools (Drank).” This is what a normal morning looks like for me, according to the Screen Time feature on my iPhone.

The latest iPhone update for iOS 12 gives you access to Apple’s Screen Time suite, designed to give you a better idea of how much time you’re spending on your phone and giving you the option to limit time spent on certain apps.

The feature lurks quietly in the background while you’re scrolling through your Instagram feed or checking your emails on Outlook, silently adding minutes to your end of the week report.

“Your screen time was up 15% last week,” it tells me, and I automatically feel… shame?

I’ve become painfully aware of my social media addiction, but with a 24/7 media barrage of politics, pop culture and sports, it’s hard to look away. All I need to know, it seems, is in the palm of my hand.

Checking our phones has become second nature, like scratching an itch or touching our hair.

According to the Pew Research Center, 44% of teenagers in the United States say they check their phones as soon as they wake up. 18% of them say they feel obligated to respond to messages or notifications immediately.

The charts below depict the percentage of U.S. teens who say they…


Source: Pew Research Center

Source: Pew Research Center


Source: Pew Research Center

Source: Pew Research Center


Source: Pew Research Center

Source: Pew Research Center

People are quick to blame millennials for social media dependency, but that same study suggests 60% of parents also feel compelled to respond to messages right away.

Check out the parents who say they…


Source: Pew Research Center

Source: Pew Research Center


Source: Pew Research Center

Source: Pew Research Center


Source: Pew Research Center

Source: Pew Research Center

In a sense, our digital relationships are starting to take priority over our real life ones.

Though social media has many great assets: making communication easier, galvanizing human capital and spreading news and information in a quick and effective way, our dependence on it is starting to affect our lives off the screen.  

How many times have you sat in a meeting or in a class where nearly everyone is consumed by what’s on their laptops or smartphones instead of what’s going on in front of them?

According to a 2015 study by Microsoft Corp., people generally lose concentration after eight seconds due to an increasingly digitalized lifestyle on the brain.

“Heavy multi-screeners find it difficult to filter out irrelevant stimuli,” the report reads. “They’re more easily distracted by multiple streams of media.”

Multi-screening is more common than you might think: look around next time you’re watching television with someone. Odds are, they’re juggling whatever you’re watching with whatever’s on their smartphone.

Audrey Rowe, a senior at Quinnipiac University, says she and her roommates oftentimes balance social media with whatever’s on their television.

“A lot of times when I’m watching shows, I’ll find myself on my phone,” Rowe said. “My roommates will do that, too. We’ll be watching something, like sitting on the couch, and we’re on our phones. What’s on the TV is just background noise and I’m looking through Instagram or Snapchat stories.”

Why?

“I don’t know,” she continued. “It’s so stupid. I want to watch the show, but I’m on my phone because it’s right there. You’re on it so much that it feels natural to be on it even when you’re watching something else. I want to be in touch with what’s going on, I guess.”

I spoke with Adam Alter, a social psychologist and professor at New York University and the author of “Irresistible: The Rise of Addictive Technology and the Business of Keeping us Hooked.” In his book, Alter explores the affects of social media addiction and how we can combat it.

We discussed Twitter and how a lot of people can’t physically get themselves to read more than a headline or a short tweet anymore, thanks to our 280-character attention spans.

“I think it’s easier than every to develop a short attention span,” he said. “Because so few experiences demand more than bite-sized chunks of attention. They’re designed that way because their creators know they’re competing with lots of other experiences that are just as likely to capture our time and attention.”

Social media helps brands go further, faster, cheaper and deeper than any other technology. In the social media landscape, brands are able to hook consumers with ads on Instagram, Twitter and Facebook. Because everyone is already on it, it’s easy for businesses to plant ads in celebrity posts or partner with brands because people are seeing the posts anyway. It’s become one of our generation’s most effective business tools.  

For Will Pustari, a video producer, social media is strictly business.

Working at Barstool Sports, a sports and pop culture blog with a heavy presence on Twitter, social media became a major part of his job.

“It’s the only factor in all of the work I’ve done there,” he said. “Keeping up and especially capitalizing on every trend is extremely important. Because anyone can join the social media platform, many topics become oversaturated and diluted, making it all the more difficult to stay on top of what the masses are into at that point in time.”

Because he was always scouring the ‘Net for work-related news, his personal accounts got put on the back burner.

“I was constantly on the prowl for new content and staying on top of trends,” he explained. “So my own social media profiles became inactive for some time, but it didn’t bother me so much since it helped my work life significantly.”

How do we find a balance between social media in our work lives and our personal lives? Can we find a balance between our screen time and our real experiences?  

Alter says the key is to relearn how to focus. 

“The only way [to relearn to focus] is to be mindful about the issue—to train yourself to avoid a quick fix and to read longform articles and books; to close your browser as you undertake longer tasks; and to take time away from tech and screens to immerse yourself in deeper work and thought.”

Check out my podcast, The Goldfish Effect, to hear more stories about social media distraction.